Privacy Policy

Welcome to the official website of Oaza Kopaonik – www.oazakopaonik.rs. Your privacy is very important to us, and we want you to feel secure when visiting and using our website.

This Privacy Policy explains the information we collect, how we use it, and how we protect it.

1. Data Collection

When using our website, we may collect the following types of data:

  • Personal data that you provide to us directly (name, surname, email, phone number) via the contact form or reservation.

  • Automatic data collected via cookies, such as IP address, device type, pages visited, and time spent on the site.

2. Use of Data

We use your data solely for the following purposes:

  • Responding to your inquiries and reservations

  • Providing requested services (accommodation and support)

  • Improving the functionality and content of the website

  • Compliance with legal obligations

3. Data Storage and Protection

Your data is securely stored and protected from unauthorized access, alteration, loss, or misuse. We retain your data only as long as necessary to fulfill the purpose for which it was collected.

4. Sharing Data

We do not share your personal data with third parties, except in cases where it is legally required or necessary to provide the service (e.g., accounting agencies or online booking platforms, if used).

5. Your Rights

You have the right to:

  • Request access to your data

  • Correct inaccurate data

  • Request the deletion of data

  • Limit data processing

  • File a complaint about processing

For any questions regarding privacy and data protection, you can contact us via email at: kontakt@oazakopaonik.rs

6. Cookies

Our website uses cookies to enhance your user experience. By using the site, you consent to the use of cookies. More information about cookies can be found in our Cookie Policy.